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TERMS OF SERVICE

Terms of Service

Welcome to ZENTREAD (“Company,” “we,” “our,” or “us”). Please read these Terms of Service (“Terms”) carefully before accessing or using our website or services.

By creating an account, placing an order, or otherwise using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.


1. Eligibility

You must be at least 18 years old, or use the Service under the supervision of a parent or legal guardian. You represent and warrant that any registration information you provide is true, accurate, and complete.


2. Account & Security

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.


3. Product Information & Availability

We strive to display product details (including size, color, and style) as accurately as possible. However, we cannot guarantee that your monitor’s display will reflect the exact product colors.

We reserve the right to limit product quantities, restrict sales, or cancel orders at our discretion. Product availability and pricing may change without notice.


4. Orders & Payments

  • Order Acceptance: All orders are subject to confirmation and product availability. We may refuse or cancel any order at any time.

  • Pricing: All prices are listed in U.S. Dollars (USD). Applicable taxes and shipping fees will be added at checkout.

  • Currency & Fees: If your payment is made in a different currency, your bank or payment provider may charge conversion fees.

  • Payment Methods: We accept major credit/debit cards, PayPal, and other methods shown at checkout.


5. Shipping & Delivery

  • We ship within the United States and internationally (if applicable).

  • Delivery estimates are provided for convenience only and are not guaranteed.

  • We are not responsible for delays caused by carriers, customs clearance, or events outside our control.

  • For international orders, customers are responsible for all customs duties, taxes, and import fees.

See our Shipping Policy for more details.


6. Returns & Exchanges

We accept returns and exchanges within 30 days of delivery on unworn items in original condition, with tags and packaging intact.

  • Non-returnable items: Final sale and custom products.

  • Refunds: Refunds will be issued to your original payment method once the returned item is received and inspected.

  • Return Costs: Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.

See our Return Policy for detailed instructions.


7. Intellectual Property

All content on this website — including but not limited to logos, text, graphics, product images, and software — is the property of ZENTREAD or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, or distribute our content for commercial purposes without prior written consent.


8. User Conduct

You agree not to:

  • Use the Service for unlawful or fraudulent purposes

  • Interfere with or disrupt the operation of the website

  • Upload or transmit malicious software or harmful code

We reserve the right to suspend or terminate your access if we believe you are violating these Terms.


9. Privacy & Data Protection

Your use of our Service is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.


10. Limitation of Liability

To the fullest extent permitted by law, ZENTREAD shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Service.

We are not responsible for third-party services (such as payment processors or carriers) or delays caused by force majeure events, including natural disasters, strikes, or government restrictions.


11. Disclaimer

Our website and its content are provided “as is” and “as available,” without warranties of any kind, either express or implied. We do not guarantee that the Service will be error-free or uninterrupted.


12. Governing Law & Dispute Resolution

These Terms and any disputes shall be governed by the laws of the State of New York, without regard to conflict of law principles.

In the event of a dispute, both parties agree to first attempt an amicable resolution. If unresolved, the matter shall be submitted to the courts of New York with proper jurisdiction.


13. Changes to Terms

We may update or revise these Terms from time to time. Updates will be posted on this page with the revised “Last Updated” date. Continued use of the Service after changes constitutes your acceptance of the revised Terms.


14. Contact Us

If you have any questions about these Terms, please contact us:

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